Shipping your package
Orders are generally dispatched within 2 to 4 days after receipt of payment. They are sent via LA POSTE in letter with tracking number or in Colissimo (depending on the weight). Orders can also be dispatched via other delivery services and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Whichever delivery method you choose, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your order is shipped at your own risk, but special attention is paid to fragile items.
Box dimensions are appropriate and your items are properly protected.
The return costs if there is a return, for exchange or credit will be borne by the customer and the package must be returned with a tracking number at your own risk.